Ongoing Trainings

Alaska Core Competencies for Direct Care Workers in Health and Human Services

More Info: Betsy Chivers – 907-264-6233 –

The Alaska Core Competencies are a set of essential skills for direct service professionals who deliver services to persons with mental health, substance use conditions, intellectual and physical disabilities, and older adults who need long-term services and support. The Competencies target staff working in all sectors of Human Services at the bachelor’s level and below.

Alaska Gatekeeper Suicide Prevention Course with a QPR Approach (Question, Persuade, Refer)

More Info: Wendi Shackelford – 907-264-6224 –

The Alaska Gatekeeper Training uses the QPR method as its core training. QPR stands for Question, Persuade and Refer, an emergency mental health intervention for suicidal persons created by Paul Quinnett. QPR is a simple educational program that teaches ordinary citizens how to recognize a mental health emergency and how to get a person at risk the help they need. It is also an action plan that can result in lives saved.

Basic Concepts of Care Coordination

More Info: Betsy Chivers – 907-264-6233 –

Basic Concepts in Care Coordination is designed for brand new care coordinators not yet certified. It serves as a pre-requisite to the State of Alaska Senior and Disability Services (SDS) Beginning Care Coordination Training.

This 5-hour course is interactive and provides attendees the opportunity to actively participate in discussions. Main topics include: Ethics, Skills of Interaction, How to Serve Someone with a Disability, Advocacy, and Individualized Planning. This course does not certify participants to be a Care Coordinator although, it is a requirement toward certification.

This course is offered as both a webinar and face-to-face.

Conflict Resolution Skills

More Info: Lisa Cauble – 907-264-6276 –

In partnership with Hands of Peace, Inc. – Alternatives to Violence Project/Alaska Regional Council, the Alaska Training Cooperative offers training opportunities presented in both Basic and Advanced level 18 hour experiential workshops. The AVP model, with a focus on affirmation, communication, cooperation, community building and conflict resolution skills, teaches through experiential learning with a minimum of lecture. The workshops consist of a series of structured experiences or “learning activities” with the intent of practicing nonviolent solutions to conflicts.

Basic Workshop: This 18-hour workshop presents conflict resolution skills through experiential learning exercises and practice with the goal of helping community members think about and make choices to reduce conflicts in work and everyday settings. The Basic workshop is required before participation in the Advanced workshop. Participants are expected to attend all three days (18 hours) of the workshop.
The AVP Model focuses on affirmation, communication, cooperation, community building and basic conflict resolution skills. Hands of Peace/AVP – Alaska is a non-profit consisting of volunteers offering experiential workshops that empower individuals to seek other ways to solve conflicts without violence and respond to the world in more peaceful ways.

Advanced Workshop: This 18-hour workshop picks up where the Basic workshop experience ended, with a more intensive focus on two to three areas that the Advanced workshop group decides to cover. Such topic areas are: anger, fear, power, communications, relationships and forgiveness. The Basic workshop is required before participation in the Advanced workshop. Participants are expected to attend all three days (18 hours) of the workshop.

CPI-Non-Violent Crisis Intervention

More Info: Jill Ramsey – 907-264-6228 –

With a core philosophy of providing for the care, welfare, safety, and security of everyone involved in a crisis situation, the program’s proven strategies give human service providers and educators the skills to safely respond to various levels of risk behavior while balancing the responsibilities of care.

Hearing Voices that are Distressing

More Info: Jill Ramsey – 907-264-6228 –

This training provides a simulated experience of what it may be like to “hear voices”. Designed to assist people with understanding the challenges of people who experience a mental illness and hear voices through a 4-hour experiential training that includes a 1-hour video, 1-hour simulated “hearing voices” experience through use of a MP3 player and headphones with simulated scenarios/environments, and 1-hour group discussion, setup and breaks.

Mental Health First Aid

More Info: Jill Ramsey – 907-264-6228 –

Adult MHFA Curriculum

The adult Mental Health First Aid course is appropriate for anyone 16 years and older who wants to learn how to help an adult person who may be experiencing a mental health related crisis or problem. Topics covered include first aid around anxiety, depression, psychosis, and addictions.

MHFA for Higher Education

Mental Health First Aid for Higher Education is a course designed for the campus setting. Statistically, anyone on a college campus is more likely to encounter someone in an emotional or mental health crisis than someone having a heart attack. In addition to the five-step MHFA action plan and broad range of signs and symptoms that are covered, the course specifically focuses on reducing stigma and empowering campus communities.

MHFA for Older Adults

Often a spouse, partner or family member does the majority of caregiving of older adults. As a direct service provider or caregiver, the training can help in the recognition of depression, anxiety, suicidal thoughts or gestures, as well as the role that substance abuse plays in the mental health of a loved one.

MHFA for Public Safety

Mental Health First Aid for Public Safety is a course specially designed for police officers, first responders, corrections officers and other public safety professionals, helping them better understand mental illnesses and providing them with effective response options to deescalate incidents without compromising safety.

Youth MHFA

Youth Mental Health First Aid (YMHFA) is designed to teach parents, family members, caregivers, teachers, school staff, peers, neighbors, health and human services workers, and other caring citizens how to help an adolescent (age 12-18) who is experiencing a mental health or addictions challenge or is in crisis.